The Greenspan Co. Testimonials

...When the mill was destroyed by fire, a consultant to the milling industry and a person we had trust in, recommended we meet with you. He spoke of past positive experiences and suggested that we not go it alone. His advice turned out to be right…You carefully and successfully argued that our buildings, because of the ways in which they were connected, should be considered as “one”, thereby reducing any penalties we would incur. You controlled the scope on the equipment and, as such, clearly were able to negotiate the best outcome on our behalf. You successfully argued for increased costs of construction, and were able to collect them in our behalf, due to codes, in spite of our insurer’s attempts to deny us any payments under this policy extension. And lastly, you made sure that we collected for every single coverage that our policy afforded under our business interruption and extra expense coverage’s….In conclusion, it’s very clear that with you on our team, we collected millions more in payments than we would have without you. You allowed us the valuable time and resources for us to focus on redesign and reconstruction, allowing us to reopen our doors and again become the largest employer in Weaverville. Due to your efforts, a community was saved. You followed through on everything you promised.

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

When my commercial building in Yuba City, CA was damaged by fire, I had no idea what would be in store for me. Little did I know my insurance company was going to only offer $107,000 to repair my building. Kyle assured me your company would do everything in its power to help me. Kyle’s confidence and knowledge of insurance helped me make the decision to retain your company, and I’m glad I did. You quickly discovered my insurance company retained the wrong expert to determine the Fair Market Value of my building. It was satisfying to see my insurance company, a company who first bullied me, get a dose of their own medicine when you demanded they retain a proper, qualified expert. You then met that expert on site, assuring he did his job correctly, which generated an accurate appraisal and that caused the insurance company to remove the co-insurance penalty they incorrectly applied to my claim. In the end, your knowledge and persistence paid off because the insurance company agreed with you., which then increased my claim from $107,500 to $350,000, my policy limit. Your company delivered on its commitment to help me and I can’t thank you enough.

We thought we faced the worst possible when we had the fire that totaled our office. We never considered that dealing with the insurance company would be a bigger ordeal.

My business suffered a catastrophic loss due to fire. After the initial shock had worn off, there were a myriad of issues to be dealt with to rebuild my profitable operation as quickly as possible. It rapidly became apparent that this endeavor would more than consume all of my energies. The insurance requirements for documentation e.g. estimates for replacement of items lost due to the fire as well as all the business records to substantiate my claim and all supporting evidence, (photos, computer records, accounting records…) would turn out to be another full time job that I was not prepared to assume, particularly since a lot of these items were lost in the fire. It also became apparent that my insurance carrier was not going to be an ally to help fairly settle my claim.

I knew I would not be able to continue conducting my business and at the same time try to decipher the inch thick insurance policy booklet, so I took a chance. It was the best chance I ever took…The Greenspan Co. / Adjusters International are bulldogs in getting the best settlement possible for their clients…They saved my business and my sanity.

We’ve always been lead to believe in our insurance company, so we felt sure they would have our best interests in mind during this process. We quickly learned otherwise. We desperately needed help and that help came from The Greenspan Co. / Adjusters International. Our worries, concerns and fears were quickly put to rest when they became our adversaries and I, personally, felt the huge weight of the situation was lifted off my shoulders…Before this experience we did not know The Greenspan Co. / Adjusters International, nor did we know that there is help of this nature available. The Greenspan Co. / Adjusters International delivered on its promise and we will always be grateful for their help.

I must admit I was leery and skeptical when you approached me the day after the fire damage to my business. Deciding to hire you was indeed a very wise decision on my part. I didn't know which direction to turn, only that my business needed all of my attention. Your expertise, attention to detail and overall management of all aspects of my claim relieved me of an overwhelming burden. The settlements under the building, business personal property, and loss of income were all more than I expected. Your relentless pursuit of what I was owed by the insurance company netted my business two to three times what the insurance company wanted to settle for…The value of your company's service cannot be stressed enough.