The Greenspan Co. Testimonials

You did a fantastic job as our advocate. You quickly grasped the nuances of our claim and moved the process forward without delay…You used discretion and judgment in presenting the loss to the insurance company. You knew when to be nice and when to be forceful. You kept us fully informed and answered our questions…A fire loss is difficult in so many ways. Thank you for making this one easier for us both financially and personally.

We could never have imagined that when my husband was getting upset with you that first day on the actual site that you would be our shining light through all of this. You have saved us so from so much stress and actually made this experience turn out for the best! Thank you ALL so much for everything!

At the time of the loss of our home & business in an accidental fire... we were naïve enough to believe that we were adequately insured (except for our business, which was not insured) and that our insurance company would treat us honestly, fairly and ethically just as we treated them throughout the handling of our claim... In spite of assurances that we received initially from our insurance company's representative that our claim would be handled competently and reasonably expeditiously, it didn't take very long for us to realize that hiring The Greenspan Co./Adjusters International was one of the very best decisions we had ever made. We aren't certain whether the unconscionable treatment we were subjected to by our insurance carrier was due to their incompetence, dishonesty, greed or just simple unconcern for us as people. What we are absolutely certain of is that we were not treated fairly or ethically. Our insurance carrier, in our judgment, didn't make a reasonable effort to conduct business with us in good faith. We are convinced that without your help, we would have become embroiled in lengthy, expensive litigation in order to force AAA to live up to their responsibility to us as long-term policyholders. Your highly professional and extremely competent handling of our claim made that unnecessary.

Through your persistence you were able to bring about a very satisfactory settlement, far more than I could have obtained by myself. Your staff has been exceptional in their willingness to help me and you have proven your value to me many times over. Because of your most capable involvement, I was freed up to take care of running my business without having to worry about the complicated portions of this loss. I only wish I had known about your services when my loss occurred. Your involvement from the outset would have made life even easier.

We wish we had met you at the inception of the loss. We face numerous challenges from the insurance company, its adjusters and consultants, as well as the lenders and various other entities involved. It was several months after the loss that we retained your services. We are very grateful for the team effort and ultimate recovery. Your team did a great job of negotiating the various components of the claim. Your fees were a percentage of the insurance recovery and were very reasonable for the services performed.

During our preliminary meeting you explained the problems that could arise from this claim (and they certainly did). We know now that without your expertise this corporation would not have survived the insurance company. We were extremely impressed with your professionalism, your expertise, and knowledge regarding the workings of insurance claims. Frankly, without you, we would have been taken for the proverbial 'ride' by the insurance company.

I believe the satisfactory settlement with our insurance carrier was due solely to the thorough and professional manner in which this claim was handled by your company… Thank you for your superior business practices, advise and support that made this ordeal more bearable.

I particularly enjoyed your ability to coordinate and work with legal counsel. You and the other members of your firm that I dealt with were professional and exhibited a genuine interest in the concerns of your client. Your assistance greatly contributed to the successful handling of this very difficult claim.