The Greenspan Co. Testimonials

Your professional attitude, and ability to identify with my personal loss has been an enriching experience for me. I had no idea services existed that represented the claimant. Without your help I believe I would not have fully recovered from my loss.

Right there, amidst the smoke, trauma, and confusion, appeared your representatives… exuding confidence, compassion, and understanding. Taking charge of the situation, they helped us answer many of the questions asked by the Fire Department officers, and gave us many helpful suggestions in adjusting to this new situation…I just want to personally thank all of you for extending your kindness and professionalism to a very needy family. In a chaotic world that anesthetizes feelings of hope, compassion, and sharing in the midst of misfortune, your company and your service came through like a ray of light in the darkness.

Thanks to your help I know I received a much better settlement than I would have on my own... At the outset I had only a vague sense of the process; now I am thankful that The Greenspan Co./Adjusters International was with me all the way through negotiations with a difficult lawyer, the initial conversations with the insurance company's adjuster, the detailed item inventory, obtaining good contractor bids, finding appropriate interim housing and obtaining reimbursement for that expense, and even helping me deal with medical claims and a burglary during the rebuilding process... Through discussions with many other people I have also learned that there are (unfortunately) some companies which represent themselves as public insurance adjusters, but who lack your experience, reputation, honesty and commitment... The willingness of your initial contact person to answer all of my questions directly, and to come back several times to talk to me about the process helped me identify differences between The Greenspan Co./Adjusters International and other public insurance adjusters that became important later in the process. In short, it is your company's integrity that has impressed me most... You certainly earned your fee, and I certainly got more than my money's worth.

Because you as our representative dealt with the taxing, day-to-day negotiations and arguments, we could begin to try to recover from the trauma. You guided us through problems which often seemed insurmountable.

As a physician I've long appreciated the special rewards inherent in service that is perceived as extraordinary by one's clients…Your firm's professionalism, expertise and dedication to detail have produced results that frankly exceeded expectations. Of equal importance, your comprehensive management of the settlement process has allowed me and my fiancée to focus our energies on those things dear to us, our relationship, our careers and the rebuilding. The grief (financial and emotional) that your firm has spared us is difficult to calculate.

I would never have known how to deal with all of the complexities involved in a fire insurance claim. You secured well in excess of the fee you charged for your services. Not only did I collect a sufficient dollar amount to rebuild, but was also able to do additional work to my building…I know that my fellow Koreans would strongly need your services especially due to their unfamiliarity with filing adequate claims with insurance companies.

...It was quite a shock to deal with the resulting complicated insurance issues such as co-insurance penalties, asbestos abatement, loss of rents, debris removal, and scope of damages. You worked directly with the insurer throughout the entire process, which allowed me time to focus on rebuilding our non-profit music organization. Representatives from your firm were always there to answer any and all questions regarding the property and the development of the claim. You fought the insurance company's claims adjuster, agent, and attorneys up front, never taking “No” for an answer. You folks were always looking out for our best interest.

Mr. William Greenspan approached us the next day and we were very skeptical when he said he would ensure that we received the most from our insurance carrier. We decided to go ahead and have The Greenspan Co./Adjusters International represent us. We were very pleased with the professional way in which our claim was handled.