The Greenspan Co. Testimonials

From our first meeting he put our minds at ease and gave us confidence that this frustrating episode of dealing with our insurance company could work out in our favor. He was unfailingly calm, cool and collected. He was incredibly knowledgeable and reassuring. He was completely engaged in the process of being our advocate, and not just an agent going through the motions. Very quickly, his thorough follow through and attention to detail earned our faith and trust. He not only met our expectations, but exceeded them. He took care of every challenge that would emerge. He made this difficult process of dealing with the insurance company bearable, and kept it moving along at a good pace.

So many decisions and not knowing which way to turn, the team offered the best service around. Within days of our fire, while Dave and I were trying to figure out what to do, the team expeditiously assisted and guided us through the situation. During the inventory exercise, it was obvious the Insurance Company adjusters were not properly assessing the fire damage and submitted the 'proper cost and damages'. Jessica's determination and professionalism successfully negotiated a fair and equitable settlement for us. The fee which we paid was well earned and fair considering what the Insurance Company would have paid us.

I believe that The Greenspan Co./Adjusters International was able to negotiate a better response from the insurance company than I would have been able to do. You were experienced and knowledgeable about the claims process. I believe your fee was earned and I came out ahead.

You sent into my life an angel who took me gently and firmly in hand, gave me strokes of encouragement, and guided and pushed me to completion. The cost of her services admittedly served as a motivator. However her judgments and decisions when I vacillated, and her 'short cuts' got me through to the end in record time. I also felt we had done a thorough and complete job. I've had no regrets or second thoughts that items had been omitted. It was money well spent and I wish I had hired her 18 months before.

On September 12, 2015, our vacation retreat, personal property, outbuildings, and perhaps every tree on our 26-acre Mountain Ranch, CA property were completely destroyed by the Butte fire. We knew that we were in over our heads and believed that having a company like yours represent us might preserve our emotional and psychological wellbeing at the very least. You got an initial settlement offer of $219,095 from our insurance company. You turned their offer into $637, 500. As you know, we maintained a very high level of expectation from you and your firm. The personal and professional claims service we got from The Greenspan Company/Adjusters International was world class, I’m happy to say that you met our expectations without exception and helped carry us through an uncertain and difficult period in our lives.

If I had tried to handle this claim myself, I would have probably only collected 60% to 70% of what your office was able to secure on my behalf. Your efforts in adjusting my building claim resulted in collecting 30% more than State Farm initially offered for my repairs.

While we previously handled an insurance loss with our carrier, we knew from our last experience that the army of consultants that the insurance company placed on their dime was purely to lookout for itself and not us. Without your help we could not have obtained the favorable result. Of course, this is not to mention the amount of time, effort and distraction from our own business it would have taken us to recover any funds. Your services were based on contingency model, which we thought was fair and properly incentivized. Thank you for getting us back to business.

We truly appreciate all your efforts, professionalism, and persistence especially when faced with some of the many barriers and brick walls that Farmers Insurance has tried to place in your way.