Santa Cruz Testimonials

You did a fantastic job as our advocate. You quickly grasped the nuances of our claim and moved the process forward without delay…You used discretion and judgment in presenting the loss to the insurance company. You knew when to be nice and when to be forceful. You kept us fully informed and answered our questions…A fire loss is difficult in so many ways. Thank you for making this one easier for us both financially and personally.

At first I was doubtful of the need to hire someone to help me get the money that was our due. It was the best business decision we had made in a while.

Gummow Investments

I would recommend your company to anyone anticipating a complex or large claim with an insurance company. Your staff knows the insurance industry, and understands policy language and will persistently pursue the claim.

The most valuable parts of the service included the extensive inventory of the contents and the negotiations with Farmers Insurance regarding supplemental payments for contents and reconstruction. Ken, I cannot express how grateful I am for your patience with me, as I clearly was overwhelmed and mystified by the whole process. You consistently listened to my concerns and then advocated for me, even over things that had already been addressed by Farmer’s…We appreciated the timely manner in which you responded to emails, texts and phone calls. I felt you were offering a service that was available 24/7. There were many times when you returned phone calls in the evenings and on weekends…We also want to express our appreciation to jenny Schultz for her diligence and persistence in combing through the ruins of our house, working with us to identify what might have been in rooms that were reduced to ashes, and then consistently going back over Farmer’s interpretation of of the contents and pointing out their errors and omissions resulting in several thousand dollars more in recovered losses.

In this day and age, it’s hard to find any company who will deliver on their promise; The Greenspan Co. / Adjusters International delivered on its promise. After meeting Richard, I knew your company was who we needed. I could tell by the manner in which Richard represented your company, I’d get a level of advocacy and professionalism I’d never get on my own or if we hired another public adjusting firm. By retaining your company’s service, I virtually had to do nothing regarding my claim; however, I still got everything I was due from my insurance company. It was truly one-stop-shopping; you arranged and held multiple property inspections, created all of the repair estimates, assured the insurance company did not apply a co-insurance penalty, and negotiated a final settlement that met my future needs regarding my property.

Through your efforts, our home will be rebuilt from the ground up, with additional square footage, and brought up to today’s current codes. Your services were well worth it!...Just having someone on the same playing field as the insurance company adjuster makes all the difference.

The whole experience was handled extremely efficient and swift, plus they got more from our Insurance than we would have gotten, because they have the knowledge of Insurance.

The Greenspan Co./Adjusters International's efficient follow through with the necessary paperwork and correspondence keeping us constantly informed, was greatly appreciated. We never felt left in the dark... Your professionalism as a person certainly reflects the wonderful company you represent.

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