The Greenspan Co. Testimonials

The insurance adjusters immediately surrounded us and told us that they would take care of us and that we did not need any professional help to represent our interests. We soon realized the meaning of the term “fox watching the chickens coop.” We are so glad that we retained…you and your team as our advocates…Your negotiation of the claim allowed us to recover the maximum under the terms of our policy and was more than twice what both the insurance companies offered. We are happy to pay for the services of your company.

We were unsure of hiring a public adjuster at first. But, we had no idea how to deal with the complicated insurance claim. Hiring you was the best decision we made...We recovered much more than what we ever thought we could have on our own. We are happy you were on our side to protect us. The cost of your company was over $30,000 and worth it.

When we first met, we wondered if we really needed a public adjuster. Now we know; we did. To think that we could have blindly acquiesced to an adjustment figured by the insurance company's adjuster makes me uncomfortable…The hassles that you saved us from going through, by working on our behalf with the insurance company, made our lives that much smoother in a difficult time. One thing that we will always value is your response when asked, 'Will you please answer one more question?' Each time you gladly say, 'I'll answer as many as you like.

In the beginning I thought I could work with my insurance adjuster and handle the fire claim myself. I soon realized that the effort and knowledge required to successfully get a fair settlement was tremendous.

First, the insurance company tried to completely deny the claim because they claimed that the building was vacant. You did a great job of forcing them to confirm coverage. Second, they tried to reduce scope and pricing. The so called Independent Adjuster that the insurance company hired was not independent at all. It was very clear at the outset that the Independent Adjuster was only concerned about serving the interests of the insurer and not me…I recovered more than I ever thought I could have on my own. I paid almost $160,000 in fees for your services. It was money well spent.

When Park hotel on Folsom Street suffered a devastating fire, I felt like the dreams that my father had worked all his life to pass on to his children just went up in smoke…I knew right away that there were going to be problems with the so called independent adjusters from McLarens Young. I did not feel that they were independent at all. It was clear to me that all they wanted to do was protect the insurance company…You did an amazing job…You got me my policy limits without application of any coinsurance penalties or deductions for depreciation. I happily paid your contingency fees as the return on the investment was well-worth it.

My initial thought was that I could do the job myself as I had some previous experience. Only after I talked to several of your references and determined that I was faced with a very complicated fire aftermath did I realize that I was not equipped to negotiate a settlement with my mom's insurance company.

He was able to artfully handle the numerous twists and turns in the process, our claim containing some unconventional issues that were not easy to resolve. His self-confidence and reassurance were the qualities most needed at moments when we were the most helpless as well as his tenacity during the long time that it took to complete our complicated claim. I very much appreciate the extra effort that he must have taken to help us land on our feet after this curve ball blindsided my family, and hope that he will be able to help other families who find themselves on such an unexpected detour from their lives.