The Greenspan Co. Testimonials

I've felt that we have been a working partnership. Initially I believed that the insurance company and I could come to a quick and fair settlement, but one meeting with their adjuster convinced me otherwise…The firm took pains to be thorough, careful-and patient-in setting out the scope of loss. You, and the people who worked with you…were unfailingly professional…You were always available on very short notice, whether for a bit of handholding…or with a quick response to my concerns, as we proceeded though the process. Even if I had been able to reach an identical dollar settlement with TIG on my own and without dispute, The Greenspan Co./Adjusters International's services would have been well worth the cost...During those months of stress and uncertainty, your quiet and confident assurance, your willingness to seek out expert legal advice on a matter that might have gone to court, and your capacity for effective negotiation both eased the strain and, in the end, produced a settlement with TIG that seems eminently reasonable and fair.

Until I experienced, firsthand, a devastating fire loss, I could not have imagined the bewilderment and confusion of such a catastrophe. I realize now that one cannot adequately prepare himself to thread through the technical maze of assessing damage, protecting oneself from liability, dealing with governmental and jurisdictional agencies, and negotiating knowledgeably with insurance company adjusters. Because of personal involvement it would have been practically impossible for me, acting alone, to set upon a logical course of action and pursue it rationally and objectively. I was fortunate in such a situation to fall into the hands of The Greenspan Co./Adjusters International, Loss Adjusters. I found them to be highly professional and unfailingly responsive in the discharge of their fiduciary duties. The Greenspan Co./Adjusters International inspired confidence, and I always felt they truly represented my best interests. They greatly simplified the entire claims and subsequent reconstruction processes.

You and your company's attitude and efficiency in performance are highly appraised…Without you and your company's help, the Insurance Co. would never have agreed to such compensation and we would never have received fair recovery. If there is anything we can be of help, please do give us a call. I speak fluent Mandarin, Cantonese, and some Korean. Thank you again for all your help.

On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.

Being the insurance agent of record on this policy, I was initially skeptical on hiring a public adjuster. I realized very quickly though that it would be best to have someone watching our interests through the process…We could have easily suffered additional losses had it not been for the timely settlement you negotiated with our insurance company. Thanks to your experience, skill, diligence and company’s reputation we were able to recover our policy limits from the insurance company. Given the co-insurance limitations in our policy, this amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own insurance agency business it would have taken us to recover any of the monies. We consider the fee of almost $62,000 that we paid for your services to be very reasonable.

Although I originally felt that as an attorney I could handle negotiating the claim process myself, the bulk of the work connected with this claim did not come in negotiating with the insurance carrier, but in the compilation of the scope of the damages to the property…Your familiarity with fire adjustment and the persons and companies who are active locally with fire adjustment and repair facilitated a swift settlement of the claim and prompt commencement of repair work.

...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.

The team you assembled from The Greenspan Co. / Adjusters International was spectacular…You fought the insurance company’s tactics of denying and delaying payments for items that were covered under the policy...Without your help I would not have recovered almost three times the amount originally offered by the insurance company...Your fee was money well spent.