The Greenspan Co. Testimonials

As you know, in addition to my background as an investor and developer, I am a lawyer and fairly well-versed in the nuances of insurance coverage and insurance case law. During my career, I have been exposed to some complex insurance matters. This case however, took the prize. It involved extremely complex, multi-layered coverage issues involving fire major property carriers, two E & O carriers, insurance program administrators, and highly technical reconstruction issues and the ultimate settlement was over 300% of the amount that the insurers argued that we were entitled to. Your team were arm-in-arm with the architects, engineers, coverage counsel and the ownership to ensure that the process was driven to a successful conclusion. They were intelligent, experienced and committed to the best result for the client throughout their involvement.

This was an eye opening education on how the insurance company wants to pay as little as possible. If you were not handling this for us they would have taken me to the cleaners, let alone all the stress it would give me. One day while I was waiting for you to look at the damage, the insurance company adjuster was there with the engineer they hired to do their hatchet job report when he noticed you walk in he made the remark to his engineer OH. NO. NOT HIM (referring to you) He did not see me behind a damaged section of a wall, but I know at that moment we had done the smart thing in hiring you.

We never thought of hiring a public adjusting firm because we considered ourselves well-educated, capable people who could handle our problems ourselves... After spending a lot of wasted energy with our insurance company, we learned about The Greenspan Co./Adjusters International. In reading the letters of recommendation from their clients, we immediately knew that something was different about this company-the recommendations seemed to come from the heart... The settlement was 60% higher than what we had been able to negotiate, even with the guaranteed replacement coverage! Bill is a dedicated, knowledgeable, and tenacious professional, with the utmost integrity. He has a strong command of detailed cost statistics and a good feel for the big picture. He also has a good sense of humor and a positive attitude, which was essential to our well-being in the most frustrating of circumstances. We could not have hoped for a better public adjuster. His time was worth every penny.

Our insurance policy provided for complete replacement at current replacement costs. Because of this, my original opinion was that I did not need the help of an adjuster to collect from my insurance company. Naturally, I was also reluctant to pay an adjuster part of the insurance proceeds. I had several meetings with The Greenspan Co./Adjusters International. I still hated to part with the fees which I would have to pay, but I gradually came to the conclusion that the insurance negotiations and results thereof were just too important to my company to take a chance that we might make a mistake through lack of professional counsel… One year later, I can say without hesitation that the decision to hire a Public Adjuster, and to have it be The Greenspan Co./Adjusters International was a good one...Bill made sure that we got all that we were entitled to, and more. His negotiating talent and advice regarding both our stock and the building itself helped us recover funds from the insurance company on several major items which were definitely in "gray areas" of the policy. I would sincerely recommend The Greenspan Co./Adjusters International to anyone faced with a large or complicated insurance claim. Their efforts, advice and support were invaluable to me. They earned their fees many times over.

I understand from professional and personal experience what a tragedy the loss of one's home can be financially as well as emotionally. I also understand all too well the difficulties as an insured can encounter when dealing with one's own insurance carrier. You quickly learn that the allegiance of the insurance company is to its shareholders, not to its insured. I believed at the time of my fire loss that even with all of my professional experience either my family or my law practice would suffer immeasurably if I tried to adjust the loss myself. I also believed The Greenspan Co./Adjusters International could help me maximize my recovery with the limits of my policy. Now that all is said and done, I am happy to say that I was right. The Greenspan Co./Adjusters International's help and caring made our marriage, and our children's lives, much less stressful than it otherwise would have been. Every person at The Greenspan Co./Adjusters International who worked with us did a professional, top- flight job. I have recommended The Greenspan Co./Adjusters International to a number of friends and clients who have suffered their owns losses over the past five years, and will continue to do so, just like the Tanzer-Frank family who almost thirteen years after you adjusted their loss, still speak of you as a friend more than a business associate.

I am single and self-employed, and although I at first attempted to handle my insurance claim myself, it soon became apparent that if I wanted to simply maintain my 'sanity,' not to mention obtain a fair settlement, I would need expert assistance. I considered several public adjuster firms, and several lawyers, before engaging the services of The Greenspan Co./Adjusters International, and I have never for one moment regretted my decision, even when writing out their check! There is no way around it: the process of documenting a major loss is extremely difficult - complicated, traumatic, confusing and time-consuming. My claim was guided through the insurance maze by the professional skill, expertise and diplomacy of The Greenspan Co./Adjusters International's representative…Thanks to his dedicated efforts on my behalf, I have had the security of knowing that my claim was well represented, even when I could not personally attend to it, and, bottom line, I know that the settlement has been larger and far more equitable than I would have been able to obtain on my own. I am sure that I would have been at a decided disadvantage to have attempted these negotiations without The Greenspan Co./Adjusters International, and would have been subjected to a great deal more stress throughout the process

Please extend my gratitude to Shellie Landa and Chris Glennister for all of the work they put in on this project. Without their number-crunching and understanding of the details, this settlement would still be stalled…Obviously, your negotiating skills and advice to me along the way were key to the ultimate resolution of this claim. It was your advice that helped me finally accept Royal's latest offer.

You and your company have done an outstanding job in assisting me with my multi-million dollar fire claims. Your expertise, aggressive approach, and results have exceeded my expectations, and I am very appreciative.