After experiencing his second fire and insurance claim in a matter of just a few years, Jim Smith owner of St. Helena's Wine Country Inn in the heart of Napa County immediately reached out to The Greenspan Co./Adjusters International for help navigating the claims process. Having attempted to handle his first claim alone, Jim recognized the value of immediately enlisting the services of a public adjuster. Following the successful settlement of his insurance claim, Jim stated in part:

As we expected, the insurance adjuster tried to low-ball the amount it would cost to rebuild our building. He hired numerous consultants and tried to convince us we could take a number of shortcuts. Thankfully, your team knew that this was not the proper way to reconstruct this damage and pointed out the deficiencies in the insurance company’s proposal. You and your team were able to negotiate a settlement that was, again, almost triple the amount of the initial offer from the insurance company. I can’t even imagine fighting this battle on my own. Actually I can, because the first time around I spent countless hours trying to negotiate a fair settlement with the insurance company and was flabbergasted by their tactics and deception and, in my opinion, outright dishonesty.

Jim Smith, Owner
The Wine Country Inn

Fire insurance claims are often accompanied by additional damage caused by smoke, soot, and water from firefighter’s efforts to extinguish the flames. Even the smallest of fires can produce extensive damage that quickly complicate an insurance claim. The Greenspan Co./Adjusters International works solely for the policyholder — not the insurance company. Our extensive knowledge of policy conditions coupled with our team of experienced public adjusters allow you to focus on recovering, while we handle the details of settling your claim.

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