Our team at The Greenspan Co./Adjusters International has been representing policyholders for over 70 years. From fires, floods, hurricanes, fidelity-theft incidents, cyber-attacks, terrorist events or other major catastrophic incidents, we have always been ready to serve your needs in the complex property insurance claims process. While the current COVID-19 crisis is unprecedented in that it grips the entire world with an unknown duration, we want our clients, partners and longtime business associates to know that we stand shoulder-to-shoulder with you.

While we are adhering to safe practices, and many of us are working remotely, we remain fully operational and continue to utilize the latest technology to efficiently and safely adjust claims even during this unparalleled event. More than ever, insureds need assistance in handling claims and the peace of mind of having a single point of contact who can “level the playing field” throughout the insurance claim process.

We have noticed that as a result of this pandemic, there are more claims being filed as many buildings are only somewhat operational, if not completely unoccupied. We anticipate an increase in a variety of claims as people are unable to maintain their properties and equipment at the same levels as prior to the current situation and various stay-at-home orders. Claims arising from such events need to be promptly reported to your insurer, with a professional team assembled to coordinate necessary emergency protective efforts and to initiate the measurement and reporting of the damages to your insurance company.

Loss of Business Income and Related Claims

We've noticed insurers are pushing back on loss of business income and related claims arising from the COVID-19 crisis. Claims are being denied based on various policy language, as well as general industry-wide pronouncements that may or may not be applicable to any one individual policy. It is the policy language that will dictate coverage in every potential claim. We have our team of experienced policy experts who are diligently following all developments in this area and are ready to review your policy, with a view toward determining whether coverage is likely. While it may ultimately be determined that many businesses may not have the applicable coverage, we do not believe it is prudent to just accept the position of an insurer without further analysis.

If it's determined you or any of your clients have coverage, we are fully-staffed with forensic accountants ready to measure the losses and present and negotiate the resulting damages. Our experienced accountants have been handling complex business income and time element claims for decades. Our dedicated professionals specialize in representing only policyholders, and preparing forensic accounting models and claims presentation documentation that are unique to the business income insurance sector.

Should you have questions or wish us to perform a policy review and/or discuss a specific claim, please do not hesitate to contact us.

We urge everyone to stay safe and healthy during this difficult time.