Apartment Property Damage Claims
As the owner or property manager of an apartment building or complex, you have many things to deal with when a disaster strikes, including the responsibility for tenants and their property and understanding how your insurance claim handles government subsidy programs. This is all in addition to the actual damage or loss of the property. Since 1946, our licensed public adjusters have lifted the burden off owners and property managers by handling every step of the claim. We evaluate and document not only the physical damages, but also the income lost from business interruption.
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1
You just suffered serious damage to your apartment complex and you are wondering what to do next.
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2
You call your insurance company and wait for an adjuster to come out, hoping that they will have your best interests at heart.
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3
You moved from the asset side of your insurance company's ledger to the liability side.
We Can Help
Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.
Apartment Factors to Consider
Be sure to understand each of the following factors before engaging with the insurance company. Knowledge is the key to a successful claim outcome.
- What is my broker's/agent’s role?
- Does the adjuster work for us or the insurance company? Why they can't work for both. It's a conflict.
- Does the insurance company pay for professionals necessary to evaluate my claim? Are they working for me or them?
- Can a contractor negotiate my claim? Why it's a bad idea.
- Warranties and Protective Safeguard requirements. What do they mean? Can I still collect if I am not in full compliance?
- Is there coinsurance in my policy? What does it mean?
- How is actual cash value determined? Why should I care?
- Why is my loss of rents claim more than just submitting lease agreements?
- Do I have to replace on the same site? Can I buy or build elsewhere?
- Can I collect code coverage allowances if I build elsewhere?
- Can I compensate employees who help with cleaning or restoration?
- Can I do the repairs myself?
- Replacing my building versus cashing out. What are the benefits? The pitfalls?
- Is the insurance company using an independent building to prepare a bid? Who are these consultants? Who are they working for? Do they only work for insurance companies?
- How quickly can I get started rebuilding?
- Are relocation expenses for Section 8 Housing tenants covered?
- Are my continuing property management fees covered?
- Can my tenants stay in the undamaged units? How does it affect my rents claim? What about liability issues?
- How does my policy address increased costs due to new codes? If my coverage is limited, what can I do about it?
- Does my policy allow green building upgrades?
- Will the insurance company pay for a construction manager?
- Does my policy pay for the removal/storage/disposal of my tenants’ personal property?
- Is it always beneficial for my building/property to be considered a “total loss?” If not, why not?
- How do I deal with lead & asbestos? What if my coverage is limited?
- What is the difference between a schedule of values and a schedule of limits?
- What does Title 24 and handicap access mean to me and my claim?
Apartment References
In addition to the 5,000+ references on our list, here are some well-known names in the apartment complex community we have helped.
- Bashir & Musrat Ahmad
- Apartment & Condominium Concepts Unlimited
- Ruben & Elizabeth Arredondo
- Henry S. Bagley
- Jacqueline Barnes, Esq. & Cecil "Chip" Barnes
- Beja-Lemoore Apartments / Lakeview Apartments
- Lucille Benson
- Mark Best Formerly Colonial Realty
- Better Property Management
- Bridge West Apartments
- Thomas Brocato
- Mike Brosnan
- Chenault Creek Apartments
- Sukhraj & Roshni Chopra
- Norma Clayton
- Colonade Apartments
- Colonial Hardware
- Colpitts Development Company
- Cornerstone Housing Corporation
- Cypress Townhomes, Ltd.
- Elise Danielson
- Deauville Properties Gleenbrook Apartments
- Devonshire Apartments
- Ed Dong
- Aisling Ferguson
- Fieldcrest Apartments
- Flooring America
- Dennis P. Flynn
- Harry & Lucy Fong
- Roy C. Foster
- The Foundation Group Harbond Associates Ltd. Partnership
- Pete Gallanis
- Garden Apartments
- Gastineau Apartments
- Glen Brae Apartments
- Charles & Constance Golden
- Goldrich & Kest Industries
- Gilbert Graham, Esq.
- Robert & Evangeline Grant
- Stanley Guindon
- Gummow Investments
- William Heiss
- Hidden Glen Apartments
- Howick Properties LLC
- Agnes Huey
- Iconoclast Inc.
- Idle Hours Apartments
- Michael M. Jacobs
- Jasin Company
- JJJ, LLC
- JKL Corporation / Le Chateau Apartments
- JMW Properties
- Noor Khan
- Rafiq Khan
- Kings Arms Properties
- Lakeside Apartments
- Vernon Lee
- Theodore P. Legge
- Marc Levinson
- Judith Levy
- Craig Lipton
- Eric Louie & Karen Tamashiro
- Ed McAllister
- Midway Offices LLC
- Ming Kee Game Birds
- Miramar Apartments
- The Mosser Companies
- Motter Investment Company
- Munimae (Municipal Mortgage & Equity) Hamilton Chase Apartments
- National Dollar Stores
- Oceanside Plantation Apartments
- Harry Orbelian / George Orbelian
- Palo Verde Apartment Communities
- Paradise North Apartments
- Paradise Villa
- Parry Holdings
- Pinewood Village
- PM Indigo Springs
- Christopher & Florence Poon
- Prado Group
- Lai King (Susan) Quan
- Todd Quartemont
- Real Estate Connections
- River Park Apartments
- Phillip Salet
- Sandcreek Apartments
- Sierra West Apartments
- Dr. Joan and William Skilbeck
- Marge Smith & Thomas Redmon
- Stevenson Street Partners
- Strategic Staffing
- Thunderbird Villas / Chamberlin & Associates
- Tierra Pointe Apartments
- TP Stone Mountain Investco
- Union Hills Estates Glendale
- Lino & Lucia Valado
- Vallejo Housing Partners
- Villa Jay Apartments
- Vista Realty Advisors
- Yorck Von Wrockem
- Westhill Management Company
- Whispering Oaks Apartments
- Whitestone Apartments
The Difference Public Adjusters Make
We work exclusively for YOU, not the insurance company. Our insurance professionals have managed and negotiated thousands of claims for nearly every type of natural and man-made disaster. Local in our approach, we have over forty offices across the U.S. and Canada, and an unmatched network of expert resources to efficiently mobilize and be at your side.