Recycling Insurance Claims Help

…The fire was extremely disruptive to our business. It severely damaged much of our complicated equipment, destroyed much of our inventory and interrupted the start up of our major contract…Your team was on site and was totally devoted to our cause from the beginning. By working with you we identified losses that we would have missed. Further, our bank and our customer were both impressed that we reached out to professionals to assist in resolving our claim. You kept us informed and kept your entire team fully engaged. You treated our loss in the same manner as you would have treated your own.

Michael J. Chutz, President


You’ve moved from the asset side of your insurance company’s ledger (paying premiums) to the liability side of their ledger (you get paid by them for your damages). Know everything you possibly can about the fine print of your insurance policy before you have any substantive dialogue with them. Know what you are covered for and how. It’s not simple. What you say to your insurance company’s adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results you’ll get.

Factors to Consider

When preparing a claim to a recycling facility, there are many factors that need to be taken into consideration. To help you navigate the process, we have put together several talking points for you to review. Having a full understanding of each of the below bullet points is crucial to documenting, filing, and successfully settling your insurance claim. If any of these questions give you pause, please feel free to reach out to us for a no-cost discussion about your claim.

  • How can you continue to intake new material? Can it be staged elsewhere pending resumption of partial or total operations?
  • Hazardous materials recycling. Can anyone else process the material so you can keep your customers? If not, can they be stored pending partial or total resumption of operations?
  • Precious metals. How to quantify quantities in the debris.
  • What is your broker/agent’s role?
    • Will he/she be adjusting the claim?
    • How many claims has he/she handled?
    • Will his/her role be active or passive?
    • When faced with supporting your position or the insurance company’s, where will he/she stand?

Additional Items to Consider

  • Replacing versus repairing processing lines. Pros and cons
  • Increased efficiency and productivity with new equipment. Does the insurance company get a “credit?”
  • Temporary production in other owned or non-owned locations? What happens at the end of your claim?
  • How do the smoke and the water used to fight the fire affect your machinery and equipment?
  • Stock in the yard. How far from the building is coverage afforded. Measured from where?
  • Valuation of raw materials. Work In progress. Finished goods. Methodologies employed.
  • Is there coinsurance in your policy?
    • If there is, what does it mean?
    • If there is, did your insurance adjuster tell you? If not, why not?
    • How is coinsurance calculated on replacement cost? On Actual cash value?
    • Properly managing coinsurance can prevent disaster. Not properly managing coinsurance can put you out of business!
  • Frequently insurance companies use independent building and equipment consultants to prepare bids? Who are these consultants? Who are they working for? Do they only work for insurance companies? Why this should be a red flag
  • Code Upgrade coverage is very important when rebuilding after a fire. How does your coverage address code coverage? If your coverage is limited, is there anything you can do about it?
  • The insurance company is engaging a forensic accountant.
    • What is his/her role?
    • Why can’t you just have your accountant prepare your claim?
    • What is the harm in sharing your financial statements?
    • Are you required to produce your tax returns?
    • Can you recast your financial statements? If so, why? How?
  • What are expediting expenses? How do they differ from extra expenses?
  • What are extra expenses? What can be in included?
  • How do you project lost sales? What about new technologies? Sales declines?
  • Debris removal can be a tricky issue. What if you are the only licensed facility in the area that can handle your waste stream?
  • See the commercial and business interruption bullet points for more you need to know about commercial claims.

Download list


The Greenspan Co./Adjusters International Can Help

TGC/AI’s team of public adjusters are experts in maximizing your insurance claim. We will walk you through each step in the claims process and take care of the smallest details that go into filing the claim, from a thorough evaluation of your loss, to carefully researching, detailing and substantiating every aspect of your claim.

We work exclusively for you. As such, you are assured that the work we perform on your behalf is never influenced by the insurance company’s interests. We have a long list of satisfied clients who put their trust in our expertise and who can attest to the fact that we stick by our core principles, the first of which is to always look out for our clients’ best interests. We are proud to put you in touch with our references. Chances are you will recognize many of them. Read what they wrote about us. After all, who really knows better than someone who has been through it before?

Recycling Client References

In addition to almost 5,000 references on our list, some well-known names for whom we handled complex insurance claims are:


If you’re suffering from a property damage claim, we can help! Contact us or fill out the form below:

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