Hurricane Sandy Claims Resources

The Greenspan Co./Adjusters International has been handling hurricane and other disaster losses for over 65 years. We specialize in large, commercial claims and large building claims…typically in excess of one million dollars. We pride ourselves in never taking on more than we can handle and, as such, are very particular about the number of clients we represent.

Press release | Summary of services | What to do after a loss | Things to consider

Learn more about our extensive experience in handling hurricane damage insurance claims:

Contact us to learn more about what we can do for you.

Harbor Branch, Oceanographic Institution

It was clear that we had two tasks ahead of us, both of which seemed enormous from our perspective. One was the reconstruction of our facility and the research programs it supported, and the other was the insurance claims that we would have to handle. Fortunately for us, we received a referral to your firm and agreed to retain you. As I look back at all the things the insurance companies tried to do during the adjustment process to avoid paying the claims, I can only imagine how the claims would have been handled had we not had you as our advocate, our ally, and our spokesperson. Your belief in our claim, your unwavering support of our institution, your skills, your tenacity, and your determination clearly inured to our benefit and ultimately fostered a settlement that was beyond our expectations.

Shirley A. Pomponi, Ph.D., President/CEO
Harbor Branch, Oceanographic Institution
(Hurricanes Frances & Jeanne)


Press Release

Adjusters International Responds to Hurricane Sandy

UTICA, NEW YORK—October 7, 2012—In the aftermath of Hurricane Sandy, disaster recovery consultants from Adjusters International are responding to the hardest hit areas. Having handled thousands of property damage claims resulting from every major disaster to have hit the United States over the past 27 years, Adjusters International’s experience with helping those affected to recover is unprecedented.

Widespread disasters like hurricanes drain the staffing resources of the Federal Emergency Management Agency (FEMA) and insurance companies alike. As a result, there is often a delay in the arrival of FEMA and insurance company claim representatives to assess damages. The professional FEMA recovery experts and licensed public adjusters from Adjusters International go to work immediately, measuring and documenting property damages for municipalities, counties, businesses and non-profit organizations, to assist them in recovering funds for the damages they have sustained.

“Our licensed public adjusters and disaster recovery consultants are already on the ground in the tri-state area,” said John Marini, Chief Operating Officer of Adjusters International. “Our teams work from offices nearest to our clients, ensuring ready access and teamwork as we rebuild their financial future. This very strategy has benefitted our clients for over a quarter century.”

With over 40 offices nationwide, Adjusters International is the nation’s largest public adjusting organization and a leader in disaster recovery services for FEMA’s Public Assistance program. Adjusters International’s public adjusters work on behalf of insured clients—not insurance companies—to prepare and settle their property damage claims. FEMA’s Public Assistance grant program encompasses grants to applicants whose losses are eligible and not covered by insurance. Adjusters International’s public adjusters and disaster recovery consultants work side by side, combining insurance and FEMA recovery grants to achieve the best financial recovery for their clients. The company’s in-depth knowledge of insurance adjusting and the FEMA Public Assistance program is a direct result of their management of claims resulting from the nation’s most serious disasters for over 27 years. For more information, please visit or call 800-382-2468.


Summary of Services

Besides traditional phases of recovery (building damage, equipment and inventory), we also specialize in:

  • advising your claim management team
  • integrating the claim with the restoration efforts to ensure efficient results
  • formulating solutions to minimize any business interruption
  • tailoring systems that comprehensively capture and segregate all related expenses
  • helping municipalities and not-for-profit organizations eligible for funds under FEMA’s Public Assistance Program to obtain faster and smoother recoveries

We help with any or all of the following processes:

  • fully review insurance coverage
  • determine policy compliance issues
  • develop a claim management plan
  • evaluate and quantify the magnitude of the loss
  • facilitate interim payments
  • coordinate all inspections and audits required by your insurance company
  • identify the most qualified specialists to develop and support your claim
  • complete all property valuations (replacement/repair costs, stock valuations, work in process)
  • evaluate production and sales trends to forecast business interruption
  • assemble comprehensive claim presentations with supporting data and expert reports
  • support the claim management team throughout the recovery
  • expedite the entire process

Beyond fair settlement, we can also help clients:

  • weigh the benefits of updating vs. replacing damaged property or inventory
  • mitigate future losses
  • maintain good relations with your insurance company


What To Do After A Loss

The loss you have recently suffered can be very draining. But by immediately taking the proper actions, you have the power to minimize the disaster’s financial impact and improve your recovery. Note: Each loss situation is unique. These general guidelines are not intended to replace professional insurance, legal and/or financial advice. Please feel free to contact us for further information and assistance.

  • Mitigate your loss and protect the property from further damage.
  • Move quickly to save special property such as books, manuscripts, etc.
  • Control access to the premises.
  • Establish a claim management team, with one spokesperson.
  • Have an initial policy analysis and claim strategy prepared and make sure all team members understand it.
  • Understand your duties and requirements.
  • Set up a post-loss plan to protect your operations and market, and notify your customers, banks and suppliers.
  • Prepare a public relations program to inform all stakeholders and the general public.
  • Know the players, including who the insurance company’s representatives are.
  • Know your broker’s role.
  • Document your activities in a log.
  • Take a proactive position; you must make a claim.
  • Make the decisions that are best for the survival of your organization.
  • Integrate the claim management program with the post-loss operations
  • Concentrate on maintaining your operations and not on preparing claim details—leave that to the experts.
  • Hire your own experts.
  • Do not rely solely on your historical records—secure replacement estimates.
  • Coordinate the property, business interruption and extra expense claims.
  • Understand that your claim will have to be verified; understand the negotiation process.

If this all sounds like a lot of complex work, that’s because it is. But The Greenspan Co./Adjusters International stands ready to help you with any or all of these steps. With hundreds of professionals in over 40 offices, we can get to your loss site quickly, then guide and support you throughout the claims adjustment process.


Things To Consider

You can certainly file your own claim, but here are some reasons why that might not be in your best interest:

  • You may not be completely familiar with the terms and conditions of your insurance policies or with your rights and obligations in the event of a loss.
  • While the insurance company’s adjusters might provide guidance, their first responsibility is to the insurance company.
  • A professional loss consultant will work for you to obtain an equitable and timely settlement.
  • A professional loss consultant can shoulder some or all of the responsibility for preparing a claim at a time when you and your employees may be experiencing great stress and turmoil.
  • By handling any or all phases of preparing and presenting the claim, as well as expediting payment, a professional loss consultant can free you and your team to devote full attention to running the company.